Land of Sky Regional Council (LOSRC) is meeting a critical mobility need for Buncombe County residents through the new program Transportation Resource Center—Expanding Local Services. Under contract to the county, LOSRC completes transportation assessments of clientele eligible for Medicaid transportation, scheduling or coordinating trips to Medicaid providers through authorized vendors, managing vendor contracts and invoices, reimbursing mileage, and providing bus tickets. This arrangement provides several benefits to those involved: streamlining the clients’ experience for multiple services, streamlining funding sources for transit service, lower per-trip operating costs, a cost-savings to the county of $500,000, and a reallocation of staffing to focus on core needs.
This initiative received a 2015 NADO Innovation Award. For more information, contact:
Erica Anderson | Economic and Community Development Director | [email protected]
Justin Hembree | Executive Director | [email protected]